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Useful Policies & Links

Hospital Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Even though we make every effort to make our patients feel comfortable during visits, they may be nervous around new people, new surroundings, and other pets. This is one of the reasons we ask you to restrain your pet.  For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

Read our No Show Policy HERE.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, American Express, Discover, Care Credit, cash and personal checks.

Privacy Policy

This is our own private website. We do not collect or give out any information to any third party vendors or internet businesses.  No information will ever be disclosed to outside parties from us or our web site hosting company.

It’s that simple! And we strictly adhere to this policy.

Clark Animal Care Center recognizes the importance of protecting the personal privacy of its clients, its patients and those individuals who simply visit our site.

Your privacy is also protected in our hospital.  At no time is any information given out about the client or the pet without the consent of the owner.

Useful Links

To Find Answers To Most Questions

Toxicology, Poisons

Veterinary Associations

Disease Diagnosis and Treatment

Feline Medicine and Behavior

Behavior and Training

When Getting a New Puppy

Families, Pets and Parasites

Specialty Referrals

Purebred Associations

Physical Therapy and Acupuncture

Adoption and Rescue

Careers in Veterinary Medicine and Technology

Nutrition

Pet Loss and Grief

  • Portrait Urns

  • Pet Loss Hotlines (Grief Counseling)

    • 877-474-3310 – ASPCA Pet Loss Hotline – For support dealing with the loss of a pet, including information on meeting the emotional needs of children at the time of a pet’s death.

    • 630-325-1600 – Staffed by Chicago VMA veterinarians and staffs.

    • 607-253-3932 – Staffed by Cornell University veterinary students.

    • 877-394-2273 (CARE) – Staffed by University of Illinois veterinary students and community volunteers.

    • 517-432-2696 – Staffed by Michigan State University veterinary students.

    • 508-839-7966 – Staffed by Tufts University of veterinary students.

    • 540-231-8038 – Staffed by Virginia-Maryland Regional College of Veterinary Medicine.

    • 509-335-5704 – Staffed by Washington State University veterinary students.

  • Pet Loss Support Seminar at Lollypop Farm

  • Rush Inter Pet, Inc

  • Pets at Peace Memorial and Cremation Service, LLC – by Harris Funeral Home

Pet Supplies, Apparel, and Books

Pet Insurance Information